Privacy policy

At Modest Garments, we value your privacy. This policy explains how we collect, use, and share your personal information when you shop with us or use our website.

By using our services, you agree to the practices described here.

1. Information We Collect

We collect personal information when you interact with us, including:

Contact details – name, email, phone number, billing/shipping address.

Payment details – card or account information, transaction details.

Account details – username, password, preferences.

Shopping activity – items viewed, added to cart, purchased, returned, exchanged, or cancelled.

Communications – messages you send us (e.g. customer support).

Device & usage info – IP address, browser, device type, and how you interact with our site.

2. How We Collect It

Directly from you – when you place an order, create an account, or contact us.

Automatically – through your device when browsing our site (e.g. cookies).

From service providers & partners – like payment processors, shipping companies, and marketing partners.

3. How We Use Your Information

We use your personal information to:

Provide our services – process orders, payments, returns, and exchanges.

Personalise your shopping – recommend products, save preferences, and improve your experience.

Marketing & advertising – send you promotions and show relevant ads (you can opt out anytime).

Customer support – respond to enquiries and provide assistance.

Security & fraud prevention – keep your account and payments safe.

Legal compliance – meet legal obligations or respond to lawful requests.

4. Sharing Your Information

We may share your information with:

Shopify (our website host and payments provider).

Business partners – for advertising and promotions.

Legal authorities – if required by law or to protect rights and safety.

5. Your Relationship with Shopify

Our store runs on Shopify. Shopify collects and processes your information to help us provide services. You can learn more about Shopify’s privacy practices here:

6. Your Rights

Depending on where you live, you may have rights to:

Access or request a copy of your personal information.

Ask us to correct or delete your information.

Limit or object to how we use it (e.g. for marketing).

Withdraw consent where we rely on it.

Request data portability (a copy of your info in a transferable format).

To exercise your rights, email us at: modestgarmentsuk@gmail.com

7. Security & Retention

We use reasonable measures to keep your data secure. No system is 100% secure, but we take steps to protect your details.

We keep your information only as long as needed for orders, legal reasons, or to provide services.

8. Children’s Privacy

Our services are not intended for children under the age of majority. We do not knowingly collect data from children.

9. International Transfers

Your information may be transferred outside your home country (e.g. to Shopify servers). When this happens, we use standard protections such as legal contracts to safeguard your data.

10. Changes

We may update this Privacy Policy from time to time. The updated version will always be posted here with the latest “Last updated” date.

11. Contact Us

If you have questions, complaints, or want to exercise your privacy rights, contact us at:
modestgarmentsuk@gmail.com